|
LOMA Service
Turnaround Times Survey for Asia
By
identifying strengths and weaknesses
in your organization, you can focus
your resources
where they will make the greatest impact.
The LOMA Service Turnaround Times Survey for Asia is a valuable tool in comparing your organization's performance to other companies. The
report can also serve as a great tool for setting internal benchmarks and
performance standards.
Participate
in the 2008 Survey
Participating
companies will be able to determine how their service times for each of these
types of life insurance compare to other companies throughout Asia.
- Permanent Life
- Term Life
- Universal Life
- Unit Link Life
The LOMA Service Turnaround Times
Survey for Asia illustrates how individual life providers are
performing in administration, new business and policyowner service throughout
the Asian region.
Specific sections include:
- New Business Issue Times
- Policyowner Service Functions
- Turnaround Tracking Methods
- Persistency/Conservation Practices
- Premium Billing and Collections Functions
- Underwriting
Comparison of Key Measures – Receive reports comparing service
times of your company compared to statistics of companies in your region.
Summary Report for Your Country – For countries where there are
four or more companies participating, LOMA will provide a summary report to
participants for
that country, including a comparison of their results to the other companies in
that country. Information specific to each company will remain
confidential but will allow companies in these countries an opportunity to see
how they compare to their country's peers.
Peer Group Comparison Available – Participants may receive a report comparing
their results
to a group of peer companies that they define (an additional US $95 fee applies).
Company-specific information will remain
confidential.
To learn in greater depth what the survey
measures, view the
survey questionnaire.
Participation Fee
Register to participate by June 30, 2008
LOMA Members,
US $395
Non-members, US $595
Download
registration form
Each participating company receives a customized report comparing their results to all companies in the study.
See
a list of companies that participated in 2007
View a
sample report
For
More Information
Contact Jim Huffman
770-984-6446 (voice)
770-984-6418 (fax)
insops@loma.org
Related products
LOMA Service Turnaround Times Survey for
North America
Contact Center Benchmarking Survey
|
