By identifying strengths and weaknesses in your organization, you can focus your resources where they will make the greatest impact. The LOMA Life and Annuity Service Turnaround Times Survey reports are valuable tools in comparing your organization's performance to other companies. The reports can help guide you in setting internal benchmarks and performance standards.

2009 Reports Now Available for Purchase

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We recently expanded the surveys to include more product types, specific underwriting questions, and a section on processing NIGO business. Participating companies are now able to determine how their service times for each of these types of life insurance compared to other companies throughout North America.

Companies participating in the Individual Life Turnaround Times Survey submitted service times for the following types of life insurance:

• Whole Life
• Term Life
• Universal Life
• Variable Life
• Variable Universal Life

To learn in greater depth what the Individual Life Turnaround Times Survey measures, view the Survey questionnaire.

View a sample report

Companies participating in the Annuity Service Turnaround Times Survey submitted separate service times for:

• Fixed Annuities
• Indexed Annuities
• Variable Annuities

To learn in greater depth what the Annuity Service Turnaround Times Survey measures, view the Survey questionnaire.

View a sample report

Order Your Report Now

To order either the Life or Annuity Report:

LOMA Members, US $645
Non-members, US $945

To order BOTH reports

LOMA Members, US $795 
Non-members, US $1095

Download order form

See companies that participated in 2009

41 companies participated in the Life Survey

20 companies participated in the Annuity Survey

Participating companies each receive a customized report.

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