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Tech Directory Product Detail

    IBM GIAS Group Web Portal (Genelco GroupWeb®)

    Concentrix / Genelco Software Solutions

    Contact: Sales Support, Address: 325 McDonnell Blvd., Mail Code: 1550 , Hazelwood, MO, USA, 63042-2513, Phone: 800-983-8114, Fax: (314) 252-4336, Email: info@genelco.com, Website: http://www.concentrix.com/cis
    Product Description:
    A powerful Internet software application that enables online enrollment and enrollment change, claim submission, form distribution, claim status, billing inquiry and access to policy documents. Insured individuals, benefits administrators and medical providers can securely and privately access eligibility, claims history, and available benefits 24-hours, 7-days a week. Allows insured individuals to electronically participate in open enrollment and obtain access to frequently asked questions. IBM GIAS Group Portal (Genelco GroupWeb) contains a seamless communication exchange with IBM Genelco Insurance Administration Solution (IBM GIAS).
     
    o Secure Web Administration facility supports definition of role- and company-based profile access to web-based data and functions
    o Enhances customer service without incurring greater administration costs.
    o Allows secure access for insured individuals
    o View enrollment information for coverage options
    o Open access to online enrollment and enrollment change
    o Access enrollment status of family members, types and amount of coverage elected
    o Obtain contact information
    o Obtain status of individual policy billing and payment and of submitted claims
    o Allows secure access for benefit administrators
    o Provide on-line, real-time new member add
    o Support membership, change and update during user-defined open enrollment period
    o View enrollment information for summarized policy coverage data including member and dependent information and policy coverage options selected
    o View enrollment information for summarized policy coverage data including member and dependent information and policy coverage options selected
    o View general policy and billing information
    o View status of submitted claims for any group member
    o Access to online enrollment and enrollment change
    o Allows secure access to medical service providers
    o View enrollment information
    o Submit claims electronically for rapid reimbursement
    o View status of any submitted claim for that provider.