
LOMA's Magazine for Insurance & Financial
Services Management
Archives - 2005
December 2005
Pan-American
Bounces Back from Disaster
As
Hurricane Katrina headed for the
Gulf
Coast
, New Orleans-based Pan-American Life began putting its disaster recovery
plan into action. In just a few days, they had resumed operations. Read
about the recovery process.
Technology
Directory
LOMA and Resource produce this annual
reference to technology for the insurance & financial services
industry.
November 2005
Proactive
vs. Reactive:
Critical Factors for Insurance Success
In today’s business world it is crucial to know when to be an early
technology adopter and when to be a fast follower.
Find out how your company can achieve first- mover advantage.
Special
Report:
Insurers Respond to Hurricane Katrina
In the aftermath of Hurricane Katrina, which devastated the
U.S. Gulf Coast region, many insurers quickly donated to relief efforts
and offered premium flexibility and special arrangements to affected
policyholders.
Click here for a two-part special report.
October 2005
International
Markets: Charting a Course
Intrepid life insurers—domestic and foreign—are discovering a world of
opportunity in emerging markets, especially
Asia
.
September 2005
CIOS
Facing an Uncertain Future
Legacy
Systems, regulatory demands and outsourcing were just a few of the topics
CIOs discussed at this year’s ACORD LOMA Insurance Systems Forum.
August 2005
Analysts
Debate Technology Challenges
At the ACORD LOMA Insurance Systems Forum, leading analysts debated
the challenges, opportunities and trends currently facing the insurance
industry.
Exhibitors
Show New Technology at Forum
ACORD LOMA Insurance Systems Forum attendees were able to discuss their IT
needs with exhibitors at more than 170 booths, seeing how various
solutions could meet their unique business challenges. Here are some
highlights.
July 2005
Measuring
Return on Human Capital Investments
Many different parties are now attempting to develop methods for
measuring the impact of human capital on corporate performance.
Curbing
Lost Call
Center
Productivity
MetLife’s research on factors contributing to high rates of
disability leave and absenteeism helps to identify ways to alleviate the
costs associated with these issues.
June 2005
LOMA's
e-Learning Courses Break New Ground
Online learning is growing in popularity. Reaction to a prototype LOMA
designation course was very favorable.
May 2005
Insurance
Tech Spending Looking Up
Resource
talks with Celent’s Matthew Josefowicz about the rise in IT spending
among life insurers and what to expect going forward. As overall premium
grows modestly over the next five years, IT spending will essentially keep
pace.
What’s
Your Return on Customer?
In any business, striving to meet quarterly sales projections is a vital
task, no doubt about it. But according to Dr. Martha Rogers, one of
today’s leading customer service visionaries, any business that wants to
maintain and increase profitability over the long run had better take the
long-term value of its customers just as seriously.
April 2005
Winning
Moves for Insurers
To compete successfully in a challenging
business climate, life insurers are spinning off operations, embracing
mutual ownership and entering emerging markets.
March 2005
Risk
Redux
One of the world's leading
underwriting experts revisits life and health risk management practices,
processes and innovations.
The
Future of IT
Technology expert Don Tapscott, who will be the keynote speaker at the
2005 ACORD LOMA Insurance Systems Forum, discusses today’s business
environment.
A
Human Capital Agenda
Sun Life Financial in
Asia
has made great strides toward aligning its most valuable
commodity—talented and dedicated employees—to its business agenda and
strategy.
February 2005
Providing
Quality Service
How
does Manulife Financial manage to serve its policyholders well amidst all
of today's issues? According to a Manulife official, they do it by having
the right people, processes and technology in place.
January 2005
Forecast
for 2005:
Changes and Challenges
What lies ahead for the industry in
2005? According to members of LOMA’s board of directors, sales of
universal life and variable annuities look promising, with mergers and
acquisitions likely to continue at a modest pace. But with that outlook
comes a multitude of issues that promises to change the rules all over
again—including the possibilities of an optional federal charter,
lifetime and retirement savings accounts, and continued scrutiny by
regulators.
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Resource:
Resource
LOMA
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Atlanta, GA 30339
Phone 770-984-3766,
Fax 770-984-6417
e-mail:
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