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Associate, Customer Service — Property & Casualty (Canada)

Provides a solid understanding of customer service and how it affects property/liability insurance, loss adjusting, underwriting, and agent/broker activities in Canada.

Product and Fees are Important, but Service is the Differentiator

LIMRA and EY recently did a study that shows more than one third of the time an advisor stops placing business with a carrier the reason is service related.

Associate, Customer Service

Distinguish yourself as a customer service expert while boosting your job performance.

Associate, Customer Service — Life Insurance

Our industry is constantly changing, but one thing remains constant—customers expect more from your company.

Defining What Good Customer Experience Looks Like Is the First Step Toward Achieving It

LIMRA and NEOS explore customer experience models in life insurance and annuity firms.

Fraud Is Up but So Is Vigilance to Combat It

According to data from LIMRA’s FraudShare, the shared industry solution to help financial services combat fraud, account takeover (ATO) fraud, an attempt by an imposter to access another person’s account, continues to increase and evolve.

The Power of Customer Service

9/29/2021 11 - 11:30 a.m. ET

October 4-8, 2021 is Customer Service Week! This week is a chance to honor and celebrate the importance of customer service and the people who serve and support others on a daily basis. Join a team of customer service experts as we walk through LOMA's Associate, Customer Service (ACS) designation.

 

The Power of Customer Service

October 4-8, 2021 is Customer Service Week! We honor and celebrate the importance of customer service and the people who serve and support others on a daily basis. This webinar walks us through LOMA's Associate, Customer Service (ACS) designation.

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