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Contact Center Staff

Solutions to help create a team that delivers superior customer service and has the unique skills needed to thrive in today’s challenging customer service environment.

Contact Center Simulation

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The Information Center

Provides research, survey results, and other information relevant to the insurance and financial services industry

Contact Center

Accelerate your success with our Contact Center learning path.

Creating a Trusted Voice for Sales Success

4/24/2024 11 a.m. - 12 p.m. SGT

As an insurance professional, your voice is critical in building trust and establishing credibility with your potential clients. Unfortunately, for most people their voice is the least developed tool.

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Performance Skills Index for Contact Centers

Measure success potential and receive training advice.

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