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ACS 100 — Foundations of Customer Service

Provides a comprehensive introduction to customer service in a financial services environment.

ACS 100 — Fondements du service à la clientèle

ACS 100 présente une introduction globale au service à la clientèle dans l’environnement des services financiers.

Meet the 100,000th FLMI! (2015)

We are excited to announce that we have awarded our 100,000th FLMI Designation! Harry Heaton, of State Farm, is the distinguished winner. Congratulations, Harry!

ACS 100 — 客户服务基础

ACS100阐述了客户服务的基本原理和基本策略,介绍了客户服务型的企业文化,建立了客户服务评估的标准,还强调了培养具有奉献精神的客​​户服务员工的重要性。

FraudShare Marks One Year Milestone

LL Global, the parent company of LIMRA, LOMA, and Secure Retirement Institute® (SRI®), is celebrating the one-year anniversary of FraudShare, a shared industry solution to help financial services companies better detect and prevent account takeover (ATO) attempts.

ACS 100 — 고객 서비스의 기초

ACS 100 은 금융 서비스 분야의 고객 서비스에 대한 내용을 포괄적으로 다룹니다. 탁월한 고객 서비스를 위해 필요한 지식과 스킬에 관한 정보를 제공하고 있습니다.

ACS 100 — Fundamentos del Servicio al Cliente

Proporciona una introducción completa al servicio al cliente en un entorno de servicios financieros

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