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LIMRA CEO: Change is Inevitable - Embrace it

NEW YORK CITY, Oct. 29, 2017—Opening the 2018 LIMRA Conference amidst more than 900 attendees, Robert A. Kerzner, CLU, ChFC, president and CEO of LIMRA, LOMA and LL Global, discussed how the life insurance and retirement industries have changed over his 44-year career, declaring the rate of change is accelerating especially for distribution.

Change Management Emerges As the Most Urgent Challenge Facing the Global Life Insurance Industry

Change management has become the most important challenge in the minds of C-suite executives in the global life insurance industry, followed closely by the need to improve customer experience. Results from the new biennial global survey of C-suite life insurance executives finds a shift in priorities as economic, technological, regulatory and consumer changes press life insurance companies to reassess their business model.

Fellow, Life Management Institute

Gain a broad business education and a comprehensive understanding of the insurance and financial services industry.

When it comes to technology and employer clients, is popular always best for employee benefits?

Technology has transformed how insurance brokers sell employee benefits to employers.

Defining What Good Customer Experience Looks Like Is the First Step Toward Achieving It

LIMRA and NEOS explore customer experience models in life insurance and annuity firms.

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