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Contact Center Staff

Solutions to help create a team that delivers superior customer service and has the unique skills needed to thrive in today’s challenging customer service environment.

Incentives to Delay Retirement Benefit Both Employers and Employees

According to the U.S. Bureau of Labor Statistics, one-third of the U.S. labor force is 50 or older. As more employees begin to reach the traditional retirement age, employers need to examine their policies and procedures to address the potential loss of talented and experienced workers.

LIMRA and LOMA Publications Win 2018 APEX Awards for Publication Excellence

LIMRA and LOMA’s flagship publications have been recognized as recipients of a 2018 APEX award for publication excellence.

LIC HR Committee Conference Call

10/12/2023 2 - 3:30 p.m. ET

The LIC Human Resources Committee Meeting is a chance for HR executives from small-to-midsize life insurance companies and fraternals, and relevant service providers, to get together in a unique peer networking meeting. Join us to learn, share your thoughts, and get feedback from others involved in smaller-company human resources.

LIC HR Committee Conference Call

3/10/2022 2 - 3:30 p.m. EST

LIC's HR Committee Conference Call provides an opportunity to develop business relationships and share ideas with HR executives at other small to mid-size insurance companies and fraternals.

Contact Center Simulation

Preview call center candidates while they preview the job.

The Information Center

Provides research, survey results, and other information relevant to the insurance and financial services industry

Certificate in Regulatory Compliance Essentials

Understand how an insurance company’s formation, operations, products, and sales activities are affected by laws and regulation.

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