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LOMA 280/281 and LOMA 290/291 Comparison Chart

The content of LOMA 280 is substantially similar to the content of LOMA 281, and the content of LOMA 290 is substantially similar to the content of LOMA 291. Here’s what learners should know about the differences between LOMA 280 and LOMA 281 and between LOMA 290 and LOMA 291.

Feature LOMA 280 — Principles of Insurance LOMA 281 — Meeting Customer Needs with Insurance and Annuities
LOMA 290 — Insurance Company Operations LOMA 291 — Improving the Bottom Line: Insurance Company Operations
Nature of the course
  • Mix of information and skills-based customer service training
  • Utilizes insurance and financial services examples
 
  • Insurance-specific customer service training
  • Strong emphasis on the interactive application of skills
 
Course delivery

Online Study Materials
All languages

  • Separate study materials costs and exam enrollment fees
  • PDF study materials delivered online
  • Printable PDF textbook and Test Preparation Guide

Online Course Portal
English only

  • Study materials delivered via an online course portal
  • Variety of print-based and online resources to help study and prepare for the exam
  • Blends the more traditional textbook-based study experience with multi-media and other online features designed to enhance the learning experience
  • Appeals to a variety of learning styles
  • Satisfies the needs of those who like a printed reference
  • Does not require continuous online access
  • Most resources can be downloaded for offline use
 
  • All study materials and exams provided together for one fee
  • Offers course content completely online
  • Engaging multi-media delivery, including video scenarios and role plays
  • Skills practice and feedback for learners
  • High level of interactivity
  • A conversational tone that employees can relate to
  • Use of review questions with specific feedback by answer choice at the end of each lesson to prepare learners for the end-of-module exam
  • Appeals to a variety of learning styles
  • Satisfies the needs of those who enjoy online interactivity and multi-media learning
  • Requires online access but can be completed in short segments of about 1 hour
 
Exam format
  • One final, 2-hour exam
  • Total number of exam items: 60
  • Available electronically or on paper
  • Proctored examination environment required
 
  • Four, short (10–20 items), end-of-module exams
  • Total number of exam items: 60
  • End-of-module exams accessed by the learner within the online course
  • Student can repeat exams until passing score is achieved
  • Flexibility in taking end-of-module exams
  • Exam can be taken at home or at work
  • Non-proctored exam environment with controls to prohibit access to course content while taking an exam
 
Average study time
  • Approximately 25–30 hours
    (varies by learner)
 
  • Approximately 10–12 hours
    (varies by learner)
 
Available languages
  • English
  • Simplified Chinese
  • Traditional Chinese
  • French
  • Korean
  • Portuguese
  • Spanish
 
  • English
 


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for LOMA 281!

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Course Comparison Chart

Trying to decide between the course-portal and highly interactive online versions?

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