FLMI — Fellow, Life Management Institute
100,000th FLMI Celebration
ALMI — Associate, Life Management Institute
FSRI — Fellow, Secure Retirement Institute
ASRI — Associate, Secure Retirement Institute
FFSI — Fellow, Financial Services Institute
AFSI — Associate, Financial Services Institute
AAPA — Associate, Annuity Products & Administration
ACS — Associate, Customer Service
AIRC — Associate, Insurance Regulatory Compliance
ARA — Associate, Reinsurance Administration
Virtual Workplace Programs
Short Online Courses
Need 2 Know
Available in: Chinese (simplified), Chinese (traditional), English, French, Korean, Portuguese, Spanish
The financial services industry is constantly changing, but one thing remains constant—customers expect more from your company. They want accurate answers that they can trust from you.
With LOMA’s Associate, Customer Service™ (ACS®) Program you can be prepared to meet these new demands. This program allows you to select courses from several "line of business" tracks, so you can tailor the designation to your career objectives. The ACS Program has been designed specifically to help you:
Each track is composed of three required courses and two electives.
Learners must complete three required courses and two electives to earn the ACS designation. The courses for each line-of-business track are tailored to the learner's specific subject area. See the individual track listings or the Education & Training Catalog for details.
Trying to decide between the traditional-access and highly interactive online versions of the ACS courses?