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ACS 100 — Foundations of Customer Service
Provides a comprehensive introduction to customer service in a financial services environment.
ACS 101 — Customer Service for Insurance Professionals
Provides a dynamic overview of customer service in insurance and financial services organizations and the skills that all employees need to deliver exceptional customer service.
LIMRA: New U.S. Pension Risk Transfer Sales Posts Double-Digit Growth in First Quarter 2023
Total U.S. single premium pension risk transfer sales were $6.3 billion, up 19% from first quarter 2022 results. These are the highest first-quarter sales ever recorded, according to LIMRA’s U.S. Group Annuity Risk Transfer Sales Survey.
ACS 100 — 客户服务基础
ACS100阐述了客户服务的基本原理和基本策略,介绍了客户服务型的企业文化,建立了客户服务评估的标准,还强调了培养具有奉献精神的客户服务员工的重要性。
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