Case Management In Insurance: Focus on Claims Processing
Claims processing is a core business capability within every insurance company, yet it is often one of the most inefficient and risky processes. From the initial communication that launches the claim to the final resolution, the end-to-end claims process is complex and strictly regulated, requiring highly-skilled claims examiners to perform many of the activities to adjudicate the claim. A Dynamic Case Management (DCM) system provides an integrated and automated
claims processing environment that can improve claim resolution time and customer satisfaction, while improving compliance and efficiency. Download this informative whitepaper sponsored by DST Systems.
Electronic Signatures for Life Insurance
Electronic signature adoption in life insurance is quickly reaching critical mass. In an industry survey, analyst firm Celent found that 74% of respondents were already using e-signatures – a significant increase from 47% just five years earlier. The modern customer is driving the shift from paper to all-electronic processes. Read this informative white paper from Silanis to see how e-signatures are shaping the future of insurance purchases.
Building the Business Case for a New Life Claims System
A compelling business case is needed to provide the motivation and prioritization to introduce a new claims management system in any organization. The approach to such a business case involves assessing current business processes and performance, designing future processes, identifying the business benefits, calculating the IT system and related savings that can be made by retiring legacy software and finally calculating the ROI. Many companies have already started to see substantial returns from replacing outdated legacy systems with modern claims technology. This white paper by FINEOS will help you to build your own business case and estimate the kinds of returns your organization could achieve.
Y It’s Different: Understanding Gen Y Consumers, Ways Life Insurance Can Reach Them, and How VISA Can Help
Gen Y consumers are everywhere—they number 79 million! As they advance their lives, they become more important to the life insurance marketplace. By 2030, their numbers will exceed all other consumer groups combined.
This free white paper by VISA looks at the Gen Y market and how life insurers can reach them. It covers:
- The size of the segment
- Gen Y consumers' attitudes and influences
- Messaging to reach them
- How VISA can help
Technology is embedded in the lives of Gen Y consumers, and automatic recurring payments through VISA solutions are popular with them. Also, find out how VISA solutions can create processing efficiencies for you.
Workplace Learning in the Life Insurance Industry: Supporting Business Success Beyond the Downturn
To prepare themselves for the marketplace of the future, insurers have turned their attention to the development of their high-potential talent and the learning opportunities that align with corporate business goals.