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ACS 100 — Foundations of Customer Service

Provides a comprehensive introduction to customer service in a financial services environment.

ACS 101 — Customer Service for Insurance Professionals

Provides a dynamic overview of customer service in insurance and financial services organizations and the skills that all employees need to deliver exceptional customer service.

Legacy Designations

Learn more about our legacy designations.

ACS 100 — 客户服务基础

ACS100阐述了客户服务的基本原理和基本策略,介绍了客户服务型的企业文化,建立了客户服务评估的标准,还强调了培养具有奉献精神的客​​户服务员工的重要性。

ACS 101 — Service à la clientèle pour les professionnels de l’assurance

ACS 101 est un cours interactif en ligne qui utilise une variété de supports pour présenter une vue d'ensemble complète du rôle du service à la clientèle dans les compagnies d'assurance et de services financiers et des compétences dont tous les employés .

Mastering LOMA's Associate Designations

4/7/2022 11 - 11:30 a.m. ET

Join us for this short webinar highlighting LOMA's associate-level designation programs.

 

Mastering LOMA's Associate Designations

Listen to this short webinar highlighting LOMA's associate-level designation programs.

ACS 100 — Fundamentos del Servicio al Cliente

Proporciona una introducción completa al servicio al cliente en un entorno de servicios financieros

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