What Can You Expect to Learn?
The ACS P&C Track will help you
-
Increase
your knowledge of product lines
-
Understand
customer expectations, patterns and behavior
-
Manage
customer relationships successfully
-
Organize
an effective customer service team
-
Improve
your company's bottom line
ACS
P&C U.S. Track Requirements
Required
Courses (3):
-
ACS 100 —Foundations
of Customer Service
-
C11
– Principles and Practice of Insurance OR C81
& C82
– General Insurance Essentials, Part 1 & Part 2
-
C12
– Insurance on Property OR C13– Insurance Against Liability, Part 1
Electives
(choose two):
-
C12
– Insurance on Property or C13
– Insurance Against Liability (whichever was not taken as a
required course)
-
C17 - Claims I
-
C110
– Essentials of Loss Adjusting
-
C111
– Advanced Loss Adjusting
-
C120
– Underwriting Essentials
-
C121
– Advanced Underwriting
-
C130
– Essential Skills for the Insurance Broker and Agent
-
C131
– Advanced Skills for the Insurance Broker and Agent
When you successfully complete the five
courses in your elected concentration of the ACS Program, you will
receive a personalized diploma and can proudly include the ACS
designation after your name. After you've earned your ACS, consider
continuing your customer service education by earning the Professional,
Customer Service (PCS) designation.
How
to Enroll
Simply log in to
LOMANET, LOMA’s internet-based system that allows students and
training administrators to access student information, monitor progress,
and enroll for exams. New student? Visit LOMANET at www.lomanet.org
and create an account today!
For More
Information
Contact your company’s LOMA Educational Representative or contact LOMA's Office of the
Registrar.
LOMA's Office of the Registrar
Phone: 800-ASK-LOMA (Option 1) / 770-984-3761
Fax: 770-984-6415
E-mail: education@loma.org
Go to the ACS main page
Download
the ACS P&C Track flyer
Download
the LOMA Education and Training Catalog
Student
Services
Center
(for enrollment forms and resources)
The
Insurance Institute of Canada (IIC)
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