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Associate, Customer Service™

ACS® Life is About Choices, So is Your Success

ACS Reinsurance Track


The ACS Program provides a course on the foundations of customer service, and the program's elective tracks allow you to focus your studies within a particular product area, depending on your position within the financial services industry. The content in the program deals with the unique situations found in reinsurance and will allow you to better understand your customers’ needs.


What Can You Expect to Learn?
The ACS Reinsurance Track will help you

  • Increase your knowledge of insurance and reinsurance

  • Understand customer expectations, patterns and behavior

  • Manage customer relationships successfully

  • Organize an effective customer service team

  • Improve your company's bottom line

ACS Reinsurance Track Requirements

Required Courses (3):

  • ACS 100—Foundations of Customer Service
  • ARA 440—Reinsurance Administration
  • LOMA 280—Principles of Insurance: Life, Health, and Annuities
    or
    LOMA 286—Principles of Financial Services and Products

Electives (choose two categories):

Marketing
LOMA 320
—Life and Health Insurance Marketing
or
LOMA 326—Financial Services Marketing

 

Management
LOMA 330
—Management Principles and Practices

Investing
LOMA 356
—Investment Principles and Institutional Investing
Note: students who already have credit for LOMA 340, which is no longer offered, will automatically receive ACS credit for the Investing elective.

Compliance/Law
AIRC 410—Regulatory Compliance: Companies, Producers, and Operations
or
LOMA 311—Business Law for Financial Services Professionals - US
or
LOMA 316Business Law for Financial Services Professionals - Canada
Note: students who already have credit for LOMA 310 or LOMA 315, which are no longer offered, will automatically receive ACS credit for the Compliance/Law elective.

When you successfully complete the five courses in your elected concentration of LOMA's ACS Program, you will receive a personalized diploma and can proudly include the ACS designation after your name. After you've earned your ACS, consider continuing your customer service education by earning the Professional, Customer Service (PCS) designation.

 

How to Enroll

Simply log in to LOMANET, LOMA’s internet-based system that allows students and training administrators to access student information, monitor progress, and enroll for exams. New student? Visit LOMANET at www.lomanet.org and create an account today!

 

For More Information

Contact your company’s LOMA Educational Representative or contact LOMA's Office of the Registrar.

LOMA's Office of the Registrar
Phone: 800-ASK-LOMA (Option 1) / 770-984-3761
Fax: 770-984-6415
E-mail: education@loma.org


Go to the ACS main page

Download the ACS Reinsurance Track flyer

Download the LOMA Education and Training Catalog

Student Services Center (for enrollment forms and resources)

 



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