What Can You Expect to Learn?
The ACS P&C U.S. Track will help you
-
Increase
your knowledge of product lines
-
Understand
customer expectations, patterns and behavior
-
Manage
customer relationships successfully
-
Organize
an effective customer service team
-
Improve
your company's bottom line
ACS
P&C U.S. Track Requirements
Required
Courses (3):
- ACS 100
—Foundations
of Customer Service
- INS
21
- Property and Liability Insurance Principles (IIA)
- INS
22 - Personal Insurance
or
INS
23 - Commercial Insurance (IIA)
Electives
(choose two):
Personal/Commercial Insurance
INS
22 -Personal
Insurance (IIA)
or INS 23
- Commercial Insurance (IIA)
(whichever was not taken as a
required course)
Insurance Regulation
IR
201 - Insurance Regulation (IIA)
Information Technology
AIT
131 - Essentials of Information Technology (IIA)
Claims/Insurance Services
AIC
33 - The Claims
Environment (IIA)
AIS
25 - Delivering Insurance Services (IIA)
Reinsurance
ARe
144 - Principles of Reinsurance (IIA)
Note: students who already have credit for ARe 141, which is no longer
offered, will automatically receive ACS credit for the Reinsurance
elective.
When you successfully complete the five
courses in your elected concentration of LOMA's ACS Program, you will
receive a personalized diploma and can proudly include the ACS
designation after your name. After you've earned your ACS, consider
continuing your customer service education by earning the Professional,
Customer Service (PCS) designation.
How
to Enroll
Simply log in to
LOMANET, LOMA’s internet-based system that allows students and
training administrators to access student information, monitor progress,
and enroll for exams. New student? Visit LOMANET at www.lomanet.org
and create an account today!
For More
Information
Contact your company’s LOMA Educational Representative or contact LOMA's Office of the
Registrar.
LOMA's Office of the Registrar
Phone: 800-ASK-LOMA (Option 1) / 770-984-3761
Fax: 770-984-6415
E-mail: education@loma.org
Go to the ACS main page
Download
the ACS P&C Track flyer
Download
the LOMA Education and Training Catalog
Student
Services
Center
(for enrollment forms and resources)
American
Institute for Chartered Property Casualty Underwriters/Insurance
Institute of America (AICPCU/IIA)
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